Privacy Policy

Kiodo operates Kiodo and acts as controller for account, billing and website data.

For the content a customer organization places in its workspace — conversations, expense lines, connected documents — the organization is the controller and Kiodo acts as its processor, under the data processing agreement between them.

Privacy requests can be sent to tberrahal9@mgail.com.

We process account details, company information, production information shared in conversations, analyses, usage records and technical security logs.

We use this data to authenticate users, provide contextual funding research, secure the service, troubleshoot failures and comply with legal obligations.

Kiodo uses a cookieless analytics service to measure anonymous page views and understand how visitors find and use the public website.

The analytics data may include the page visited, referring website, approximate country, device type, browser and operating system. The service does not use cookies or associate this data with an identifiable visitor.

Kiodo relies on service providers for hosting, storage, language-model processing, classification, search and error monitoring. The current list, with the data each one processes, is available to customers on request at the address above.

Workspace content is transmitted to these providers only as needed to deliver the requested functionality.

Account, conversation and analysis data is retained while your account remains active and as required for security, accounting or legal obligations.

You can export your data or permanently delete your account from Settings.

Our providers may process data in countries outside your own; contractual and legal safeguards are used where required.

Depending on your location, you may request access, correction, deletion, restriction, portability or objection, and may complain to your local data-protection authority.

We use access controls, encrypted connections and restricted server credentials, but no online service can guarantee absolute security.

Material changes to this policy will be reflected on this page with a new update date.